Privacy Policy

Prism Zeal Technologies Ltd. ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you visit our website https://prismzeal.com (the "Site"). By accessing or using the Site, you agree to the collection and use of your personal data in accordance with this Privacy Policy.

1. Personal Data We Collect

We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Usage Data: Information about how you use our Site, including IP address, browser type, pages visited, and time spent on the Site.
• Communications Data: Any communications you send to us, including email correspondence and online chat.

2. Purposes for Which Personal Data Will Be Used

Your personal data may be used for the following purposes:

• Providing Services: To deliver the products or services you request, process transactions, and manage your orders.
• Communication: To communicate with you, respond to your inquiries, and provide customer support.
• Personalisation: To personalise your experience on our Site and tailor content and advertisements to your preferences.
• Improvement: To analyse how you use the Site and improve our services and user experience.
• Legal Compliance: To comply with any applicable laws and regulations.
• Marketing: With your consent, to send you information about our products, services, promotions, and special offers.

3. Classes of Transferees to Which Personal Data May Be Transferred or Shared

We may transfer or share your personal data with the following classes of transferees:

• Service Providers: Third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Partners: Trustworthy business partners for marketing, promotional, and other relevant purposes.
• Legal Authorities: When required by law, regulation, or legal process, we may disclose your personal data to relevant legal authorities.

4. Obligatory or Voluntary Data Provision

The provision of your personal data is generally voluntary. However, certain personal data is obligatory to provide to us so that we can fulfill your requests and provide our services. If you do not provide the requisite personal data, we may not be able to fulfill your request or offer certain services to you.

5. Direct Marketing

With your explicit consent, we may use your personal data to inform you about our services, promotions, and any special offers that may be of interest to you. You can opt-out of receiving such marketing materials at any time by contacting us through the contact details provided below.

6. Accessing and Correcting Your Personal Data

Under the PDPO, you have the right to:

• Access: Request access to your personal data that we hold.
• Correction: Request correction of your personal data if it is inaccurate, incomplete, or outdated.

To make a request to access or correct your personal data, please contact us at the following details:

• Prism Zeal Technologies Ltd.
• Unit 129, CL Floor, Solo Offices, 133-134 Connaught Road West, Hong Kong
• service@prismzeal.com

7. Security of Your Personal Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

8. Data Transfers

We may be required to transfer your data to jurisdictions other than your own for the purposes of secure data storage and hosting. We may also be required to transfer your data across borders to, for example, any service providers we may rely upon. Regardless of where your data is transferred, we remain responsible for its handling and processing and take all measures to ensure that your data is safeguarded during this process.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to be informed of how we are protecting your personal data.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Prism Zeal Technologies Ltd.
• Unit 129, CL Floor, Solo Offices, 133-134 Connaught Road West, Hong Kong
• service@prismzeal.com

By using our Site, you affirm that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting Prism Zeal Technologies Ltd. with your personal data.