Supply of Service

Welcome to Prism Zeal Technologies Ltd. We are pleased to outline the general terms and conditions under which Prism Zeal Technologies Ltd. ("we," "our," "us") will supply services to our clients ("you," "your"). This Supply of Services page provides an overview of the key elements governing our services.

1. Scope of Services

We offer a diverse range of services designed to meet your needs, including:

• Custom Software Development: Developing new applications and systems to meet your needs.
• IT Consulting: Providing you with detailed IT guidance and knowledge.
• IT Support: Supporting your systems and keeping you online and operational.
• IT Infrastructure Monitoring: Monitoring the health and performance of your systems.

2. Fees and Payment

• Fees: The fees for our services will be detailed in the relevant State of Work (SOW).
• Payment Terms: Payment terms, including due dates, invoicing schedules, and accepted payment methods, will be specified in the SOW agreed upon between both parties.
• Late Payments: Delayed payments may incur additional charges or interest as defined in the Agreement.

3. Responsibilities of the Parties

Our Responsibilities:

• To deliver the services as specified and agreed upon.
• To use reasonable care and skill in providing the services.
• To maintain confidentiality of your information as per our Privacy Policy and the Agreement.

Your Responsibilities:

• To provide accurate information and any necessary materials to facilitate the provision of services.
• To comply with any applicable regulations and licensing requirements.
• To ensure timely payments for the services rendered.

4. Confidentiality

We are committed to maintaining the confidentiality of any confidential information shared with us during the course of our engagement.

5. Intellectual Property

Unless otherwise specified in the Agreement, each party retains ownership of their pre-existing intellectual property. Any new intellectual property created in the course of providing the services will be governed by the terms stipulated in the SOW.

6. Limitation of Liability

Our liability in connection with the provision of services will be limited as defined in the Agreement. We aim to exclude liability for any indirect, incidental, or consequential damages to the extent permitted by law.

7. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under the Agreement if such delay or failure is due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, strikes, or other force majeure events.

8. Governing Law

The terms and conditions of the service provision will be governed by and construed in accordance with the laws of Hong Kong, as specified in the Agreement. Any disputes arising under or in connection with the Agreement shall be resolved in the competent courts of Hong Kong.

9. Changes to Terms

We reserve the right to update or modify these general terms from time to time. Any changes will be posted on this page, and such changes will apply to all services provided after the effective date of the changes.

10. Contact Information

If you have any questions or require further information, please contact us at:

• Prism Zeal Technologies Ltd.
• Unit 129, CL Floor, Solo Offices, 133-134 Connaught Road West, Hong Kong
• service@prismzeal.com

Thank you for choosing Prism Zeal Technologies Ltd. We look forward to serving you!